Terms of Sale

ORDERS

All translation orders must be confirmed by a written document (mail, fax, email).

TRANSMISSION

The client shall send documents to OUI TRANSLATE in their selected electronic format of choice (Word, Excel, Powerpoint, Access, Acrobat, Illustrator, etc.).
Oui Translate shall return translated documents in hard copy and/or in the specified electronic format (email attachment, download, CD-ROM, USB Key, etc.), preserving the formatting of the source document, if applicable.

CONFIDENTIALITY

Oui Translate and all translators undertake to maintain the confidentiality of all documents received, as well as any information provided.
Where appropriate, exchanges between translators and the translation agency may be encrypted.

DEADLINES

Deadlines begin from the order date accompanied by a deposit.
  If deadlines are not adhered to, they may be subject to damages and interest or denial.

BILLING

Excluding monthly billing for projects exceeding 100,000 words, the client shall be billed on a basis of 50% of the order, with the balance due at the delivery of the final document. Payment shall be remitted at the time of the order for new clients.

JURISDICTION

These legal notices are subject to French law and any disputes must be brought before the Commercial Court of Nanterre (France).

LIABILITY

The translation company Oui Translate has purchased Public Liability Insurance covering all damages, including damage to entrusted documents, to a maximum of €150,000 per claim/per year.